Download Logs
Download Logs
In HyperBDR, users can access the 【O&M Management】>【Download Logs】 module from the top navigation bar to collect and download runtime logs from critical components on demand, facilitating in-depth troubleshooting, routine inspections, and failure diagnostics.
DR
Supported Resource Types
| Resource Type | Description |
|---|---|
| Console | Management node log collection, including platform core runtime service logs. |
| Sync Proxy | Agentless sync proxy hosts deployed via OVA templates. |
| Linux Host | Operating system host logs from Linux hosts with Agent installed. |
| Windows Host | Operating system host logs from Windows hosts with Agent installed. |
| Cloud Sync Gateway | Gateway hosts automatically created at the disaster recovery target cloud platform upon initiating DR. |
Page Field Descriptions
| Field Name | Example | Description |
|---|---|---|
| Host Name | onepro | Identifier name of the target host. |
| Host IP | 192.168.7.141 | Communication IP address of the target host. |
| Status | Online | Current connectivity status of the host (logs cannot be collected if the host is offline). |
| Log Status | Available | Current readiness status of the logs (click to expand the list of collection history records). |
| Action | Collect | Entry button to initiate the log collection task. |
Collection Example: Sync Proxy
Navigate to 【O&M Management】>【Download Logs】 and switch to the 【DR】>【Sync Proxy】 tab to collect and download log files for the specified sync proxy host:
Log Collection
Select the target host and click the 【Collect】 button in the corresponding row:
Select Time Range
In the popup dialog, specify the log time range to collect. The system provides convenient preset shortcuts (such as Last 15 minutes, Last 1 hour, Last 30 days) as well as custom date-time ranges via the calendar picker:
Start Collection
After confirming the selected time range and submitting, the system automatically launches the log collection task, and the log status changes to "Collecting":
Download Logs
Once log collection is completed, the status updates to "Available". Click "Click for list" to open the Collect Record drawer, select the target log file, and click 【Download】 to complete the download:
Failback
Supported Resource Types
| Resource Type | Description |
|---|---|
| Failback Sync Proxy | Agentless failback sync proxy hosts deployed via OVA templates. |
| Linux Host | Operating system host logs from Linux failback hosts with Agent installed. |
| Windows Host | Operating system host logs from Windows failback hosts with Agent installed. |
| Cloud Sync Gateway | Gateway hosts automatically created at the target cloud platform upon initiating reverse failback. |
Page Field Descriptions
| Field Name | Example | Description |
|---|---|---|
| Host Name | ubuntu-ova | Identifier name of the target host. |
| Host IP | 192.168.7.202 | Communication IP address of the target host. |
| Status | Online | Current connectivity status of the host (logs cannot be collected if the host is offline). |
| Log Status | Available | Current readiness status of the logs (click to expand the list of collection history records). |
| Action | Collect | Entry button to initiate the log collection task. |
Collection Example: Cloud Sync Gateway
Navigate to 【O&M Management】>【Download Logs】 and switch to the 【Failback】>【Cloud Sync Gateway】 tab to collect and download log files for the target gateway host:
Log Collection
Select the target gateway host and click the 【Collect】 button in the corresponding row:
Select Time Range
In the popup dialog, specify the log time range to collect. The system provides convenient preset shortcuts (such as Last 15 minutes, Last 1 hour, Last 30 days) as well as custom date-time ranges via the calendar picker:
Start Collection
After confirming the selected time range and submitting, the system automatically launches the log collection task, and the log status changes to "Collecting":
Download Logs
Once log collection is completed, the status updates to "Available". Click "Click for list" to open the Collect Record drawer, select the target log file, and click 【Download】 to complete the download:
